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NDIS Information

NDIS Information & Support Guidance

If you or someone you care for is living with a disability, the National Disability Insurance Scheme (NDIS) may provide funding for supports that improve independence, safety, and participation in everyday life.

At FSSS, we help individuals and families understand the NDIS, navigate the process, and connect with the right supports tailored to their needs.

What is the NDIS?

The NDIS (National Disability Insurance Scheme) is a government-funded program that provides financial support to eligible Australians living with a permanent and significant disability.

The goal of the NDIS is to:

  • Support independence and daily living
  • Improve access to community and social activities
  • Enhance overall quality of life
  • Help participants achieve personal goals

Who is Eligible for the NDIS?

You may qualify for NDIS support if you:

  • Are aged between 7 and 65 years at the time of application
  • Live in Australia and are a citizen, permanent resident, or eligible visa holder
  • Have a permanent disability that significantly impacts daily activities such as:
  • Communication
  • Mobility
  • Self-care
  • Learning
  • Social interaction

Children under 7 may access early childhood supports through dedicated NDIS pathways.

NDIS Eligibility Criteria

To be approved, the NDIA (National Disability Insurance Agency) assesses three key areas:

1. Age Requirement
You must be under 65 when applying

2. Residency Requirement
You must live in Australia and meet citizenship or visa criteria.

3. Disability Requirement
Your condition must:

  • Be permanent or likely lifelong
  • Result in significant functional limitations
  • Require ongoing support

Some conditions fall under NDIS List A or List B, while others may still qualify with appropriate supporting evidence.

How to Apply for the NDIS

The NDIS access process typically includes the following steps:

Step 1: Check Eligibility
Visit the official NDIS website and use the eligibility checker.

Step 2: Submit an Access Request

You can apply by:

  • Calling 1800 800 110
  •  Completing an Access Request Form
  • Visiting a local NDIS office

Step 3: Provide Supporting Evidence

Include reports from healthcare professionals such as:

  • GP or specialist
  • Occupational therapist
  • Psychologist

These reports should clearly explain how your disability impacts your daily life.

Step 4: Submit Your Application

You can submit via:

  • Email: NAT@ndis.gov.au
  • Mail: NDIS, PO Box 700, Canberra ACT 2601

  • In person or over the phone

Step 4: Submit Your Application

You can submit via:

  • Email: NAT@ndis.gov.au
  • Mail: NDIS, PO Box 700, Canberra ACT 2601

  • In person or over the phone

Step 5: Receive Outcome & Plan

  • Decisions are typically made within 21 days
  • If approved, you will attend a planning meeting
  • If declined, you can request a review or appeal

 

Understanding NDIS Funding

NDIS funding is tailored to each individual and is based on “reasonable and necessary” supports.

These reports should clearly explain how your disability impacts your daily life.

Types of Supports Funded:

  • Core Supports – Daily living & community access
  • Capacity Building – Skill development & therapies
  • Capital Supports – Equipment & home modifications

Funding Must Be:

  • Related to your disability
  • Supporting your goals
  • Value for money
  • Effective and beneficial
  • Not covered by other services

Funding Management Options:

  • NDIA Managed
  • Plan Managed
  • Self Managed

Need Help with the NDIS?

Navigating the NDIS can feel overwhelming — but you don’t have to do it alone.

FSSS is here to support you at every step, from understanding eligibility to connecting you with the right services.

Contact the NDIS Directly

NDIS National Call Centre: 1800 800 110

Website: https://www.ndis.gov.au

Access Requests Email: NAT@ndis.gov.au

Helpful NDIS Resources

Why Choose FSSS?

  • Experienced and compassionate support staff
  • Tailored services based on your needs
  • Local Adelaide-based provider
  • Focus on independence and quality of life
  • Ongoing guidance throughout your NDIS journey

Get Started Today

Ready to explore your NDIS options?

Frequently Asked Questions (FAQs)

How long does NDIS approval take?

Typically, the NDIA aims to provide a decision within 21 days after receiving all required documents.

No — you need medical evidence confirming your condition and its impact on your daily life.

You will attend a planning meeting where your goals and supports are discussed, and your NDIS plan is created.

Yes — you have full choice and control over your providers, including selecting FSSS.

You can request an internal review and appeal the decision if needed.